Adding Case Permissions to New Security Roles
When creating a new security role, Manager users can assign one of the following permissions below to dictate the level of access the role has to the Cases feature in ControlCheck.
Cases Access
| No Access | Restricts the user from accessing cases. The Cases item is not displayed in the navigation bar. |
| Viewer | Allows the user to view all cases within the organization without making changes or performing actions on the case. |
| Collaborator | Allows the user to contribute to cases, but not open or close them. Restricts visibility only to cases they are collaborators on. |
| Owner | Allows the user to open cases and be added as collaborators to existing cases. Restricts visibility only to cases they own or are collaborators on. |
| Admin | Allows the user to see and make changes to any cases opened within the organization. |
Additional Training Resources
For specific training on how to add case access to new security roles, we recommend you take the Manage Tab Part 1: Application Management eLearning course.
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