Updates
Investigation renamed to Case
Update to all references from Investigation(s) to Case(s) to better align with customer preferences and encourage broader collaboration in cases. This will be applied across ControlCheck and email notifications to account users.
“Routine Surveillance” removed from open case reasons
This open case reason has been removed from the Case creation workflow in order to maintain consistent open case reasons in IRIS Worklist & Cases.
Routine Surveillance has been removed from:
- open reason from Worklist → Open Case
- open reason from Cases → Open Case
- “Open Reason” filter on Cases
- Open reason when changing reason in Case Portfolio
Improved Dispense Patterns Tooltip
The tooltip for the Dispense Patterns metric now provides clearer guidance on reviewing all relevant transactions, making it easier to investigate dispense patterns transactions.
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