2021-05-11 Release 96

FEATURES

Updates to IRIS Score Language

The ControlCheck Data Science, Product, and Solutions Consultant teams have joined forces to adjust the language displayed next to a user's analytics scores. The language next to a score metric is meant to illustrate the statistical significance of that score value and help explain how it was determined. We understand how valuable the interpretation of this data can be to understanding a user's behavior at your facility so we have rolled out updates to all of the analytics metrics language that appears in a user's Detailed Risk Score Analysis card. 

To make the language more helpful, we have included more information, such as the count of events that went into that user having that score. For example, previously, if a user had a high score on the Full Package Waste metric, the language would read "User has an unusually large amount of full packages wasted of oxyCODONE Oral in department Ortho/Urology MSS." With this release, the language will now include the number of full packages wasted by the user to help provide more context for their score value. The same user and Full Package Waste score will now read "User has wasted 7 full packages of oxyCODONE Oral in the hospital overall, an unusually large number particularly in department Ortho/Urology MSS."

We would love to hear your feedback on the language updates to know if they are more helpful and learn new ways to help you better interpret your users' analytics. Reach out to your Solutions Consultant or send an email to help@ControlCheck.com with your ideas or questions!

Coming Soon: Canceled Transactions Report in ControlCheck Labs!

We are excited to introduce a new Canceled Transactions Report that is coming soon to our Labs environment. ControlCheck wants to empower its customers to spot possible diversion behavior as soon as it happens so that action can be taken quickly before anyone is harmed. One way diversion can go under the radar is by a user going to the ADC (Automated Dispensing Cabinet) and opening a drawer or pocket under a canceled transaction type and diverting the drugs. Typical patientassociated canceled transactions are ones like Override Canceled or Remove Canceled. These events usually take place under perfectly explainable situations; for example, let's say a trauma patient comes to the emergency department and requires immediate medication attention but doesn't have an order for medication. The provider on the case would likely need to pull the medications under an override transaction. Then once the drawer is open, the medication is no longer needed so the drawer is closed as a canceled override and no drugs are dispensed. Another scenario is canceling a remove because the provider realized they had selected the wrong drug on the ADC once the drawer opens. However, these event types also have the potential to be a diversion risk. 

Empowering our customers to monitor behavior around canceled transactions provides an extra layer of protection from diversion behavior. With the new Canceled Transactions report, Labs users will be able to see which users have statistically unusual behavior compared to their peers around canceled transactions in the ADC. Here is a sneak peak below.

We look forward to sharing this update with our full Labs audience in an upcoming release! Not sure if you are a Labs user? Reach out to a ControlCheck Manager or your Solutions Consultant to learn more about ControlCheck Labs access. 

Upgrades & Fixes

• Miscellaneous bug fixes.