Patient Audit - Related Events

The Related Events icon allows you to further investigate an open variance by pulling in all of the surrounding event summaries for a specific patient. 

This includes events involving the same provider and multiple medications. The icon is located within the left-hand menu of an expanded patient card. Selecting the icon triggers a new pop-up window that displays any related event that has occurred 24 hours before or after the current event.  

In the Related Events window, you can review any related Event Summary card regardless of the departments involved.  Overall, the Related Events feature offers a comprehensive view of the patient’s activity allowing to you easily identify and rectify any discrepancies or false variances. 

Show All Medications Toggle

In the upper-right corner of the Related Events window, you'll notice the "Show All Medications Toggle".

By turning on the "Show All Medications Toggle", ControlCheck will include related events that pertain to different medications associated with the patient. 

While scrolling through the window of related events, you'll notice that the current event is also highlighted. 

Reviewing Related Events on the Audit Table 

Step-by-Step Instructions:

1. Navigate to Audit tab and select "Review Audit" to access the Audit Table.
2. Utilize the table's filters to locate the desired Event Summary card. 
3. Review the patient and variance information.
4. Select the Event Summary card to expand it. 
5. Select the Related Events icon to trigger the Related Events window.
6. Turn on the "Show All Medications" toggle to review related events involving all medications. 

Example Scenarios

There are a couple of different scenarios and workflows the email notification feature can support:

1. A hospital has nurse managers who have access to ControlCheck but frequently need to be poked by upper management and pharmacy staff to log into ControlCheck and address their department’s variances. This feature allows pharmacy users or manager users to assign the event summary to the nurse manager, which will trigger an email notification to the nurse manager, letting them know they have open variances to address that

have specifically been assigned to them.

2. A hospital has a diversion committee or team of auditors that work in ControlCheck simultaneously and frequently overlaps work among auditors by mistake. This feature could support this use case by allowing the auditor to assign the summary to themselves to take ownership of the variance. This allows other auditors to ensure they are not picking up variances with someone already assigned to them and working on them.

3. A hospital has a workflow where they require nurse managers to leave a comment on an open event summary, but the nurse manager cannot close the event summary. Once the nurse manager has left a comment on the event summary, the auditor has no visual indication that the comment by the nurse manager has happened because the notepad on the audit table turns blue once any comment is made. A customer has asked that we color change the notepad to indicate a comment has been added to the event summary by the nurse manager, but this feature will address the main concern: knowing that the event summary is ready for “you” the user. The auditor can assign the event summary to the nurse manager, then the nurse manager can leave their comment, and assign the event summary back to the auditor. Both users are notified of their assignments and called to action into ControlCheck.

Additional Training Resources

Visit ControlCheck's Learning Library folder located within the Bluesight Community. For specific training on Related Events, we recommend you take the Patient Audit eLearning course.