2024-01-16 Release 163

Features 

IRIS 2.0 General Availability Planning

We are excited to announce the IRIS 2.0 general release on 1/31/2024!

The primary value of the enhancements & new functionalities is to improve IRIS product usability & UI consistency. 

Features:

• Side Navigation
• Global Primary Filters
• Updated Secondary Filters
• 6-Month Longitudinal IRIS & Activity History
• Department-based toggle integration into Department Filter

General Availability Feature Enablement:

• 1/25/24 - 30 Minute Community Event
• Community Feature Highlights
• Knowledge Base Update (Analytics > IRIS 2.0 Update Summary)
• Deprecate the “IRIS Trending” page in Labs & GainSight Pop-up
• GainSight Feature Walkthrough

IRIS Worklist Beta - User Card Layout & User Header

The IRIS Worklist is focused on creating a more guided IRIS review process and integrating contextual data on IRIS users to help reviewers make more informed decisions on who is most important to review.

The current IRIS user list will be replaced with a card layout, featuring additional user demographic data, user activity data, and reviewer activity data.

The user card layout will include additional contextual data on IRIS Users:

• User Role
• Department - with the most CS activity
• Days Outstanding  - the # of days between the current date and the date when a user has been systematically/ manually flagged
• Avg CS Dispenses Per Shift - based on the default IRIS date range hospital setting (i.e. Last 30 Days), this calculates the average CS dispenses per shift
• Open/ Closed Cases - this is the total count of open & closed cases

Upon clicking a user from the IRIS worklist, the user’s side panel will open and support a user header that summarizes IRIS & demographic data:

• Flagged IRIS score - the user’s score that was either flagged automatically by the system when the score turns red or when a reviewer manually flags a user for review (upcoming feature)
• Current IRIS score - the user’s IRIS score based on the default IRIS date range hospital setting
• User Role
• Department - with the most CS activity

Updates & Fixes 

• Fixed an issue where random names were being displayed next to the unlinked event summaries.
• Turned on ChurnZero nightly reporting for production.
• Split OR/Nursing/Pharmacy variance stats by care area in ChurnZero reporting.
• Added a current_sign_in_at value to the Manage/Account Management page table and CSV download, which will show the most recent sign-in.
• We modified the Event Summary embargo logic to use a hospital setting if present to specify the number of hours to ‘hold’ Event Summaries in a held state. This allows us to handle data from files that span more than 1 day of data. This will be the case for many of the migration customers from Investigate.
• Update calculation of IRIS scores on the Top Trending IRIS users page to be based on the Default Date Range & File Processing Buffer
• Update monthly_iris longitudinal chart return to always contain the most recent six months

Upcoming Features & Bug Fixes (next release) 

Release 164 - Week of 01-29-24

• IRIS 2.0 GA
• IRIS Worklist Beta
  • Additional contextual data on an IRIS user:
    • Flagged IRIS Score - the user’s score that was either flagged automatically by the system when the score turns red or when a reviewer manually flags a user for review
    • Last Reviewed - the most recent date that a reviewer completed an IRIS review
    • Reviews - the total number of completed IRIS reviews
  • New functionality to improve & create a more structured IRIS review process
    • Review Status Transition - the ability to change an IRIS user’s review status and guide a user through an IRIS review